Ebuyer Reviews

The most popular products on Ebuyer include the Corsair DOMINATOR PLATINUM RGB 32GB DDR5 5200MHz CL40 Desktop Memory - Black and the Samsung Galaxy Tab A8 10.5\" 32GB WiFi Tablet - Graphite. The Corsair memory is appreciated for its cutting-edge performance and is a favorite among content creators and gamers. The Samsung Galaxy Tab A8 is known for its ultra-slim profile, full HD screen, and expandable 32GB storage. It also offers access to Samsung TV Plus, providing thousands of hours of news, sports, and movies. These products are part of the latest arrivals and are offered with significant discounts.

Ebuyer is one of the UK's leading online electrical retailers with four million registered customers and 250 employees. The company's distribution facility was purpose built in 2006 at its headquarters in Howden, East Yorkshire. The site houses a 280,000sq feet, state of the art warehouse, from where over 20,000 weekly orders are delivered to customers throughout the UK. However, there is no mention of a physical store for customers to visit. Therefore, it appears that Ebuyer operates primarily as an online retailer.

Ebuyer.com offers a variety of products at different prices. For example, the Corsair DOMINATOR PLATINUM RGB 32GB DDR5 5200MHz CL40 Desktop Memory is priced at £129.99 and the Samsung Galaxy Tab A8 10.5" 32GB WiFi Tablet is priced at £269.99.

In terms of delivery, Ebuyer.com provides several options. The Next Working Day delivery costs £6.99 if the order is placed before 8pm. The Next Day Pre Noon delivery costs £12.99 if the order is placed before 8pm. The Standard Delivery (within 5 working days) costs £4.99 if the order is placed before 8pm. The Saturday Delivery costs £6.99 if the order is placed before 8pm. For basket weights over 10kg, an additional 45p +VAT is added for every extra kg.

For deliveries outside the UK mainland, the delivery cost starts from £14.98 (add 50p +VAT for every kg over 10kg) and it takes 2 - 3 working days.

Ebuyer.com also offers a 2 Man Delivery service for £15. This service is available only to the UK mainland and excludes the Scottish Highlands.

Ebuyer.com has a Price Match Promise where they match any retailer's price even during sales. If a customer finds any of Ebuyer.com's products cheaper elsewhere within 7 days of purchase, Ebuyer.com is willing to match that price and refund the difference.

Please note that all the prices mentioned are subject to change and it's always best to check the website for the most up-to-date information.

Ebuyer.com has a comprehensive return policy. If a customer changes their mind about an item they've purchased, the order can be cancelled at any point before delivery. In line with the Consumer Contract Regulations (ICACs), there is a cooling-off period in which an item can be returned within 14 days from receipt of the item. The item must be 'as new' and not used when returned. After notifying Ebuyer.com that the item is to be returned, the customer has 30 days to return it. Once the item is received by the warehouse, a full refund is issued to the original payment method. However, the right to cancel/return an item does not apply if it’s made to the customer's specification or customised to their requirements. Non-faulty returns will not be accepted for software downloads unless Ebuyer.com is informed within 14 working days from receipt of the item and it can be proven the license key has not been viewed. For faulty software downloads, returns will only be accepted if the item itself is deemed defective by the manufacturer in accordance with the End-User License Agreement or it can be proven the license key has not been viewed. If a product is returned due to a defect and a refund is requested, it will be refunded as per Ebuyer.com's refunds policy, including any delivery charges paid by the customer, up to Ebuyer.com's cheapest delivery method. Premium delivery surcharges will not be refunded. Ebuyer.com offers a free collection for defective products. However, the customer may arrange to return the product via their own courier method and Ebuyer.com will refund up to a reasonable amount. This will only be refunded upon the receipt of proof of the carriage costs. If an item purchased from Ebuyer.com is damaged in transit, it should be reported within 7 working days. Ebuyer.com will then arrange to collect the item free of charge. It’s also recommended that the damage is recorded on the carrier’s delivery note. If an item becomes faulty after 30 days from receipt, it can be returned to Ebuyer.com free of charge, provided the item is within its warranty period. Ebuyer.com will accept the item back within the first 12 months to assess the fault. During the Christmas period, items purchased between November 1st and December 22nd can be returned until January 9th, 2024 for a full refund. Terms and conditions apply. Excludes clearance and Ebuyer Business purchases. Items must be returned unused and in their original packaging. The customer has a statutory right to return goods within 14 days of receipt.

To get in touch with Ebuyer.com customer service, there are several methods available. One can reach out via phone at 0371 521 3300 or 01430 433731. Alternatively, emails can be sent to customerservice@ebuyer.com or Scott@ebuyer.com. For business inquiries, the email is business@ebuyer.com. Ebuyer also offers a service called eNotes, which provides a reliable and traceable means of communicating with Ebuyer staff. This service ensures account holders receive a speedy and effective response to their queries. The physical address for Ebuyer is Howden, East Yorkshire DN14 7UW. Their office hours are from 09:00 to 18:00 from Monday to Friday.

Ebuyer.com is one of the UK's leading online electrical retailers with four million registered customers and 250 employees. The company offers over 40,000 quality products, including computer technology products like laptops, desktops, printers, software, storage and more. The audio and visual entertainment categories provide a huge choice ranging from Smart TVs, MP3 players, digital cameras, gaming and home electronics to Experience Day vouchers and gadgets. A significant number of core customers are gamers looking for the latest components or pre-built gaming laptop and desktop PCs. Ebuyer are also exclusive distributors of AlphaSync gaming PCs. The Business store is also growing, offering everything for the office from networking solutions to office security and plenty of storage options. The company is well known for its competitive pricing and commitment to customer service.

The most popular products on ebuyer.com include the Corsair DOMINATOR PLATINUM RGB 32GB DDR5 5200MHz CL40 Desktop Memory - Black, which is a standout deal on new tech available now at Ebuyer. This memory is ideal for content creators or gamers thanks to its unprecedented processing speed of DDR5. Another popular product is the Samsung Galaxy Tab A8 10.5\" 32GB WiFi Tablet - Graphite. This tablet has an ultra-slim profile and a full HD screen. With Samsung TV Plus, users have access to thousands of hours of news, sport, and movies. These products are among the latest arrivals and are offered with the biggest discounts and best offers on products exclusive to Ebuyer.

Ebuyer, an electronic commerce retailer based in Howden, East Riding of Yorkshire, England, has been in business since 1999. It quickly grew from its humble beginnings to become one of the UK's leading online electrical retailers. Today, it offers a wide range of products, from computer technology products like laptops, desktops, printers, software, storage, and more, to audio and visual entertainment categories. It remains a leading go-to site for computer components.

Ebuyer offers a variety of delivery options with different costs. For UK mainland, the delivery options range from Next Working Day to Standard Delivery (Within 5 working days) with prices varying from £4.99 to £12.99. They also offer Saturday Delivery. Delivery options outside UK mainland, such as Northern Ireland, Scottish Offshore, Scottish Highlands, Isle of Man and Isle of Wight, are available within 2 - 3 working days starting from £14.98. Ebuyer also provides Free Shipping Credits which are valid for seven days from the issue date. These credits are only available on items shipping directly from the Ebuyer warehouse. Please note that product and postcode restrictions apply.

Ebuyer.com offers several payment methods. Customers can pay using Debit/Credit Cards such as Visa, Mastercard, Maestro, and Amex. They also accept PayPal. PayPal offers two services: PayPal Credit and PayPal Pay in 3. PayPal Credit is like a credit card without the plastic, attached to your PayPal account for online purchases. PayPal Pay in 3 is an interest-free loan that lets you split your basket into 3 payments. Another option is Finance provided by Klarna Bank AB. Ebuyer business customers can apply for a Credit Application with 30 days invoicing. This is factored by RBS invoice finance. For security reasons, Ebuyer does not accept COD (cash on delivery), company cheque, personal cheque, Postal Orders or any other method not listed here.